Findmeacaregiver.com (“the Platform”) provides a suite of services to assist individuals in locating, coordinating, and sustaining high-quality care arrangements. This Privacy Policy (“Policy”) outlines the information we collect, the manner in which it is utilized, and how it enhances the services provided to users. The terms of this Policy apply to all users of www.findmeacaregiver.com, including any associated web pages, mobile applications, and mobile websites operated by Findmeacaregiver.com that reference or link to this Policy (collectively referred to as the “Site”).

This Policy is applicable to individuals seeking care services through the Platform (“Care Seekers”), those offering care services (“Care Providers”), and any other individuals accessing or utilizing the services provided by Findmeacaregiver.com through the Site or alternate channels, including telephonic services (collectively, the “Services”). Please note that certain subsidiaries of Findmeacaregiver.com may maintain distinct privacy policies, which will be presented when interacting with those entities.

For the purposes of this Policy, references to “Findmeacaregiver.com,” “we,” “us,” and “our” include Findmeacaregiver.com, Inc. References to “you” pertain to visitors or users of the Site or Services. This Policy does not govern the activities of third-party entities that may engage with the Site or Services. Such entities are bound by separate agreements executed during their registration or contractual relationship with Findmeacaregiver.com.

Capitalized terms not explicitly defined within this Policy shall carry the meanings assigned to them in the Findmeacaregiver.com Terms of Use.

By accessing or utilizing the Site or Services, you acknowledge and consent to the collection, storage, usage, and disclosure of your personal information as outlined in this Privacy Policy.

1. Information We Collect and Their Sources

The collection and storage of information by Findmeacaregiver.com (“the Platform”) depend on the specific Services utilized and the activities in which you engage. Certain portions of the Site and Services can be accessed without providing any personal information beyond the data automatically collected as described herein. Individuals who visit the Site without registering are referred to as “Site Visitors.” To access certain Services provided by the Platform, registration is required, and all individuals who register are designated as “Registered Users.”

1. Information You Provide

Whether you access the Platform as a Site Visitor, a Registered User, or otherwise interact with the Services, all information you voluntarily provide—whether during registration, posting job opportunities, creating a profile, communicating through the Site, engaging in care-related discussions over the phone, utilizing mobile applications, or via other means such as email, postal mail, or telephone—will be collected, stored, and processed in accordance with this Privacy Policy. By providing such information, you represent and warrant that you have the legal authority to disclose the information provided about yourself or others.

You may provide information to the Platform through various channels, including but not limited to:

1. During Registration
   When registering directly through the Platform, we will collect and store the information you provide via our online registration forms. This information may include, but is not limited to:

• First and last name
• Email address
• Residential address
• Gender
• Date of birth
• Phone number

Certain users, if possible, may choose to register through third-party authentication tools such as Facebook’s application programming interface (API) or similar tools provided by Google or Apple. The specific information collected through these methods is detailed further below.

If you register for a fee-based Service, you acknowledge and agree that the Platform or its designated payment processor will collect and store payment information, including but not limited to your account number, expiration date, security code, and billing address, as necessary to process the transaction.

1. When Posting a Job
   If you are utilizing the Platform as a Care Seeker, we collect and retain all additional information you provide in connection with your job posting or any auto-generated job posting created on your behalf. This information may include, but is not limited to:

• The type of care required, schedule, location, hourly rate, and the number and ages of children, family members, or pets (if applicable);
• A detailed job description, including specific requirements for a Care Provider (e.g., ability to drive);
• Any photographs you choose to upload;
• Health-related information, if voluntarily provided;
• Any other details you opt to include in your job posting.

iii. When Posting a Profile
If you are utilizing the Platform as a Care Provider, we collect and store all additional information you submit in your profile. This may include, but is not limited to:

• Details about the type of care you offer, including your availability, location, educational background, languages spoken, and driving capabilities;
• Any related services you provide;
• Photographs you choose to post;
• Contact information, such as phone numbers;
• References, if voluntarily provided;
• Any other information you choose to include in your profile.

1. By Telephone
   Both Site Visitors and Registered Users may provide information by contacting Findmeacaregiver.com’s Customer Care or by using telephonic Services offered by the Platform. For instance, if you contact us to discuss care options, we may collect and store any information you voluntarily provide, which may include but is not limited to:

• Financial information;
• Details about the care required for yourself or a loved one;
• Health-related information pertaining to yourself or the person in need of care;
• Your contact details.

If you provide information regarding another individual, you warrant and represent that you possess the authority to disclose such information.

1. Through the Site or Other Services
   Registered Users may supply additional information via features or offerings on the Site, including online communication platforms, group forums, payment systems, or senior care services. Site Visitors may also provide information, such as contact details, through the Site’s features.

In addition, both Registered Users and Site Visitors may provide information via phone, email, postal mail, or chat. All such information will be collected and stored in accordance with this Policy. Furthermore, if you provide details about another person through any of these channels, you represent and warrant that you have the legal authority to do so.

1. Information Sourced from Third Parties
2. Information Provided by Site Visitors, Registered Users, and Other Individuals

Findmeacaregiver.com may collect, process, and store information about individuals provided by Site Visitors, Registered Users, or other third parties. For instance, Care Providers may invite third parties to submit reviews or ratings about their services, specifying their relationship to the provider. Additionally, some Registered Users may post evaluations of specific Care Providers on the platform. Findmeacaregiver.com may also receive and publish recorded audio references for Care Providers, accessible on the Site. Communication exchanged between Registered Users via Findmeacaregiver.com platforms, as well as information submitted by third parties via email, telephone, or postal services, will also be collected and stored. By submitting such information, the submitting party represents their authority to provide such details.

1. Information Verified by Third Parties

To validate user identities, particularly for mobile device access, Findmeacaregiver.com may work with third-party service providers or mobile carriers who share account and device details to confirm identity and prevent fraud. You explicitly authorize Findmeacaregiver.com to access and utilize this data. Additionally, as part of the Terms of Use, Findmeacaregiver.com is authorized to engage external verification services to cross-reference user information with data from public records, including criminal databases, fraud watch lists, and other regulatory sources (“Preliminary Screens”). The outcomes of these verifications will remain accessible to Findmeacaregiver.com.

iii. Background Checks by External Agencies

Under the Terms of Use, Registered Users and Site Visitors may request background checks on themselves or on prospective Care Providers through independent consumer reporting agencies. Such background checks will adhere to terms specified on relevant Site pages, this Privacy Policy, and the Terms of Use. Findmeacaregiver.com may receive or access the results of these checks unless otherwise stated.

1. Information from Third-Party Authentication Tools

Users may opt to connect to Findmeacaregiver.com using authentication credentials from platforms like Facebook, Google, or Apple. Upon consent, Findmeacaregiver.com will collect, store, and process the information these platforms are authorized to share. This may include but is not limited to:

• Full name
• Profile picture
• Email address
• Gender
• Date of birth
• City or geographic location
• Friends’ or connections’ names and images
• Publicly available interests or affiliations
  This access and collection comply with the terms agreed upon with the respective third-party platform and the user’s chosen privacy settings.

1. Information Provided by Third-Party Providers

When users engage third-party providers, such as home care agencies or payment processors, these providers may share information about the user’s transactions, which Findmeacaregiver.com will collect and use as outlined in this Privacy Policy.

1. Information from Other External Sources

Findmeacaregiver.com may also acquire demographic or regulatory compliance data from researchers, marketing entities, or other partners. This supplemental information may be combined with user-provided data to enhance the accuracy of records, tailor services, or mitigate fraudulent activity.

vii. Employer-Provided Information

If access to Findmeacaregiver.com is granted through an employer-sponsored benefits program, information provided by the employer will be governed by a separate agreement between the employer and Findmeacaregiver.com in the absence of which this privacy policy and the site’s terms of use will apply.

1. Express Authorization to Collect Information

Findmeacaregiver.com may request your explicit consent to collect specific information. For instance, if you use the mobile application, we may seek access to your mobile device’s contact list for address book searches. Additionally, we may request access to your device’s location data (e.g., GPS-based data) to deliver location-specific functionalities. If granted, Findmeacaregiver.com will collect and store this information unless you subsequently revoke access by modifying your device settings. Please refer to the instructions provided by your device manufacturer for guidance on altering these settings.

1. Automatically Collected Information
2. Log Files, IP Addresses, and Device Information

When you access Findmeacaregiver.com, the platform may automatically gather details about your computer or device, including your IP address (or proxy server), operating system, web browser type, browser language, and device identifiers. For mobile users, additional details such as device type and operating system may also be collected. This information may be combined with other data provided by you to enhance platform functionality. Furthermore, we may log how you interact with the Site, including pages visited, ad views, time spent on pages, clicks, error reports, and other similar activities to improve user experience and services.

1. Cookies, Tracking Pixels, and Related Technologies

Findmeacaregiver.com utilizes cookies and tracking pixels to recognize users on subsequent visits, monitor usage trends, evaluate ad effectiveness, and enhance user experiences. Cookies, small data files stored on your device, enable these functionalities. While most browsers accept cookies by default, you may modify your browser settings to decline them. Note that disabling cookies may affect your ability to fully access the platform and you experience on the site in general.

iii. Online Analytics and Behavioral Advertising

Findmeacaregiver.com may collaborate with authorized third parties, such as advertising agencies and research firms, to enhance user engagement through tailored advertisements. These parties may place cookies or similar technologies on your browser to provide ads relevant to your interests, based on your internet browsing behavior. You may opt out of receiving behaviorally targeted ads by using designated tools or links provided by these third parties. Note that opting out requires your browser to accept third-party cookies, and you may need to repeat the opt-out process if you switch devices, delete cookies, or use a different browser. Ads based on contextual webpage content may still be displayed.

The platform may also use Google Analytics to analyze aggregated site usage data and inform advertising strategies. You may opt out of Google Analytics for Display Advertising, if applicable,  by adjusting your preferences at Google Ads Settings. Depending on your location, you may manage cookie-related preferences via the “Your Privacy Choices” or “Do Not Sell or Share My Information” link in the Site footer.

1. Social Media Features and Widgets

The Site integrates social media features, such as the Facebook “Like” and “Share” buttons, which may collect your IP address, Site URL, and other data. These features may also place cookies on your device to function properly. Social media interactions are governed by the privacy policies of the respective third-party providers.

2. Purposes for Which We Use Information

The information collected by Findmeacaregiver.com is used for legitimate business purposes, which include enhancing the platform, ensuring a secure community, and improving communication with users. Specifically, your information may be utilized for the following purposes:

1. Account Management: To register and service your account.
2. Profile Inclusion: To incorporate your information into Care Seeker profiles, job postings, and Care Provider profiles.
3. User Communication: To respond to your inquiries, solicit feedback, and gather input.
4. Notifications and Updates: To inform you about new features, special events, products, services, offers, or other relevant information via email, SMS, direct mail, or other media.
5. Promotions: To manage sweepstakes and contests.
6. Search and Connections: To enable Care Seekers and Care Providers to search for and connect with one another based on provided and publicly available information.
7. Matching Services: To match Care Seekers with Care Providers that align with their needs and preferences.
8. User Interactions: To facilitate connections, interactions, and information exchange between Registered Users.
9. Facebook Integration: To enable Registered Users who connect through Facebook to view and interact with friends or connections already on Findmeacaregiver.com.
10. Verification: To verify the accuracy of information provided by users and validate representations made in the Terms of Use or elsewhere on the Site.
11. Analytics and Research: To conduct analytics and research aimed at improving the effectiveness, usability, and appeal of the Services.
12. Reporting: To generate and review reports about user demographics and usage patterns for content improvement and new service development.
13. Legal Compliance and Safety: To comply with legal requirements and protect the integrity of the Site and the safety of its users.
14. Personalized Content: To tailor promotional messages or content on the Site, via email, or in advertisements on Findmeacaregiver.com and third-party platforms.

It should be noted that this list is not exhaustive and by using this site you consent that your information may be used by Findmeacaregiver.com in any legal way in furtherance of its objectives as a business.

Aggregated and De-Identified Data

Information collected may be aggregated and/or de-identified to ensure it no longer identifies individual users. Such data is not subject to the restrictions of this Privacy Policy and may be used or disclosed without limitation for any purpose.

3. How We Disclose Information and Categories of Third Parties With Whom We Disclose Information

By using the services provided by Findmeacaregiver.com, you consent to the disclosure of your information as outlined below. The scope of such disclosures and your ability to modify visibility settings are explained in the following sections:

1. Disclosures to All Site Visitors and Registered Users

1. Care Seekers and Providers: To enhance opportunities for Care Seekers and Providers, certain details from job postings and profiles, excluding contact information, may be shared with Site Visitors and Registered Users. Such information may include:
   • First name and first initial of last name
   • City and state
   • Profile picture
   • Gender and age (for Care Providers, unless opted out)
2. Publicly Shared Details: Company reviews, Facebook connections, and relationships with other users may also be disclosed on profiles. Verified information, background checks, response rates, and payment preferences may be visible for Care Providers.
3. Online Groups and Testimonials: Posts in online forums and personal testimonials may display names, towns, and states. With explicit consent, full names may also be used in marketing materials.

1. Disclosures to Other Registered Users and Corporate Providers

1. Search Results and Notifications: Profiles may appear in search results or email notifications if matching specific criteria. Users can opt out of search listings and certain email notifications.
2. Direct Interactions: Care Seekers may be notified when viewing profiles of certain Care Providers. Additionally, online statuses and Facebook connections may be visible unless explicitly hidden.
3. Corporate Providers: Information provided to corporate Care Providers, such as daycares or tutoring centers, may be shared to facilitate services or further inquiries. If using Backup Care Services or Senior Care Planning Services, personal details may be forwarded to third-party providers to evaluate and contact you. Information provided to corporate providers is subject to their privacy policies.
4. Provider Feedback: Corporate providers may share service utilization and health-related data with Findmeacaregiver.com under this Privacy Policy.
5. Account Terminations: Notices of terminated registrations may be sent to relevant Registered Users.

1. Disclosures to Service Providers or Processors

1. Processors: Third-party processors contracted by Findmeacaregiver.com may access information to provide services such as:
   • Email and geo-location services
   • Background and identity checks
   • Payment processing
   • Fraud detection and prevention
   • Communication platforms
   • SMS messaging
2. Communication Content: In some cases, message content (written or audio) sent through our platform may be disclosed to processors.
3. Google reCAPTCHA: The Invisible reCAPTCHA technology implemented on the Site is governed by Google’s Privacy Policy and Terms of Use.

1. Public Disclosures via Search Engines, Social Media, and Third-Party Websites

1. Job Postings and Profiles: Select profile details, such as name, photo, location, and job/provider descriptions, may appear in search engine results, social media platforms, and third-party websites for visibility purposes.
2. Group Forum Content: Posts in Findmeacaregiver.com group forums may also appear in public search results.
3. Opt-Out Option: Users can adjust account settings to opt out of public disclosures.

By providing information to Findmeacaregiver.com, including on behalf of others, you confirm that you are authorized to do so and agree to these disclosure terms. Information shared with corporate providers or third-party processors is subject to their respective privacy policies.

1. Third-Party Tool Providers

If you access Findmeacaregiver.com via third-party tools, such as Facebook or other third-party APIs, you may choose to share specific activities from your Findmeacaregiver.com account back to those third-party accounts. This may include, but is not limited to, certain actions or interactions performed on Findmeacaregiver.com that are transmitted to your third-party tool provider.

1. Legal Compliance and Safety Considerations

We may disclose your personal information when we, in good faith, determine that such disclosure is necessary for the investigation, prevention, or response to illegal activities, suspected fraud, potential risks to individual health or safety, violations of this Privacy Policy, our Terms of Use, or the Backup Care Terms of Use, and/or to safeguard the rights and property of Findmeacaregiver.com, its affiliates, employees, users, and the public at large. Such disclosures may involve providing information to law enforcement agencies, governmental bodies, judicial authorities, or other relevant organizations.

1. Disclosure to Affiliates

You acknowledge and consent that we may share any information we have collected about you with our affiliates, including our parent company and subsidiaries, if applicable. This disclosure may be for the purpose of delivering the Services, managing the Site, offering employment opportunities with affiliates or subsidiaries, or fulfilling other business objectives related to the operation of Findmeacaregiver.com and its affiliate entities.

1. Employer-Provided Access

If you utilize Findmeacaregiver.com as part of your employer’s benefits program, you agree that we may disclose certain details about your use of the Site and Services to your employer. This includes, but is not limited to, the type of care requested, the number of job postings made, search statistics, messages exchanged, and details regarding the Backup Care Service, including care types, dependent information, and hours of service used. We may also share such information with third parties designated by your employer.

1. Disclosure with Consent

We may share your information with third parties when you provide explicit consent to such sharing. This may include, but is not limited to, information sharing for specific purposes where you have authorized us to disclose data to a third party.

1. Background Check Services

Findmeacaregiver.com provides background check services through consumer reporting agencies, which may include Motor Vehicle Records, Criminal Records, Criminal+MVR Checks, Investigative Criminal Plus Checks, or any other background check services offered by us. If a Care Seeker requests a background check on you, you may authorize such checks, and the results will be directly shared with the Care Seeker. As a Registered User, if you request a background check via Findmeacaregiver.com, a confirmation statement may be included in your profile. The background check service provider may also send the results to you via email or postal mail. You acknowledge that sensitive information may be included in these checks, and you are responsible for providing accurate information for the completion of such checks. Additionally, Findmeacaregiver.com may offer certain background check services to individuals who are not Registered Users for the purpose of evaluating caregivers. If you authorize an Investigative Criminal or Investigative Criminal Plus Check, the results will be shared directly with the requester. Any information about such checks will only be disclosed with your express consent.

1. Business Transactions

In the event of a business transition, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. By using the Site, you acknowledge and consent to the potential transfer of your information and agree that any acquiring entity may continue processing your personal data in accordance with the terms outlined in this Privacy Policy.

4. User Control Over the Disclosure of Personal Information

Registered Users retain control over the optional personal information they choose to provide when using the Services, such as profile pictures, job descriptions, and other details. Furthermore, Registered Users are afforded the following choices concerning the disclosure of their personal information, which can be managed through their account settings:

• Registered Users may opt to conceal their online status on Findmeacaregiver.com from other Registered Users.
• Registered Users have the option to disable read receipts for messages sent to other Registered Users.
• Registered Users can choose not to disclose information contained in their job postings or caregiver profiles to other Registered Users or third-party websites, including exclusion from search engine results (such as Google).
• Registered Users who have connected to Findmeacaregiver.com via a third-party authentication tool may, at any time, opt out of sharing certain information with Findmeacaregiver.com or sharing their Findmeacaregiver.com data with the third-party tool by adjusting their privacy settings within the respective tool (e.g., disabling Facebook Connect).
• Registered Users who have opted into receiving text message notifications for account-related activities can revoke their consent and opt out of such text messages.
• Care Providers may choose to hide their approximate residential location, as displayed through Google Maps, from other Registered Users.
• Care Providers may elect to prevent Care Seekers from initiating video calls with them.
• Care Providers can opt out of being contacted by care-related companies regarding potential job opportunities.
• Care Providers can opt to hide their age from being visible to other Registered Users.
• Care Seekers may opt out of appearing in Care Provider search results or in specific Care Provider email communications, preventing Care Providers from initiating contact. Additionally, Care Seekers may choose to prevent Care Providers from seeing that their profiles have been viewed.
• Users of the Findmeacaregiver.com mobile application who have granted the application access to certain data from their mobile device (such as location or contacts) may later revoke this access by modifying the settings on their device.

Any changes to your preferences will be reflected within 10 days of receiving your request.

5. Communication Preferences

By registering as a user, you consent to receiving certain email communications from us, which may include special promotions, tips and advice, notifications regarding new Care Seekers or Care Providers in your vicinity, customer surveys, and administrative updates. At any time, you may opt out of receiving marketing emails by adjusting your preferences within your account settings. Additionally, you have the option to opt out of receiving certain informational emails, such as educational content, through your account settings. For a complete list of email communications you can opt out of, please refer to your account settings. You may also opt out of receiving commercial emails by following the “unsubscribe” link provided in those emails.

Please note that regardless of your marketing preferences, we may continue to send you administrative communications related to your use of Findmeacaregiver.com. This may include, but is not limited to, updates to our Privacy Policy, notifications about new Care Seekers or Care Providers in your area, responses to your job postings, and responses to your job applications. You may also opt out of unsolicited marketing phone calls related to your Findmeacaregiver.com account by adjusting your communication preferences in your account settings. If you have consented to receive SMS messages from us but wish to discontinue them, you can do so by modifying your preferences within your account settings.

Care Seekers also have the option to prevent Care Providers from initiating direct contact through the messaging features on Findmeacaregiver.com by adjusting the relevant settings in their account.

6. Privacy Rights and Choices

Rights Regarding Your Personal Information
Depending on your jurisdiction, you may have the right to request the following regarding your personal information:

• Information about the types of personal data we collect, disclose, the sources from which we collect such data, the purposes for which we process it, and the categories of third parties with whom we share this information;
• Access to and/or a copy of the personal information we hold about you;
• Correction or updating of the personal information we retain;
• Deletion of certain personal information in our possession;
• Limitation or objection to specific uses of your personal information;
• Opt-out of profiling processes that produce significant legal or similarly consequential effects, where applicable.

Certain data may be exempt from these requests based on legal requirements. For example, we may need to retain certain information to deliver the Site and Services to you or to comply with applicable legal obligations. We may take reasonable steps to verify your identity before processing your request, such as confirming your name and email address. In cases where we are unable to verify your identity, we may be unable to fulfill your request. As required by applicable laws, we will not discriminate against you for exercising your rights.

To exercise any of the rights outlined above, please contact us using the details provided in the “Contact Us” section below. You may designate an authorized agent to submit requests on your behalf. To verify an authorized agent’s authority, you must provide written consent or a power of attorney, and we may need to verify your identity directly before processing the agent’s request, as permitted by applicable law.

Depending on the relevant laws, you may also have the right to appeal if we deny your request. We will provide instructions on how to appeal in the response to the denial. Additionally, you have the right to file a complaint with a supervisory authority.

Notice of Right to Opt-Out of Sale or Targeted Advertising

Depending on your place of residence, you may have the right to opt out of the “sale” of your personal information or its use for targeted advertising purposes.

As mentioned previously, we may disclose your personal information to third-party advertising partners for targeted advertising or may use analytics partners to analyze our Services and user base. Under certain laws, this disclosure of personal data to these third parties may be considered a “sale” or processing of personal data for “targeted advertising.” To opt out of such disclosures, you can use the “Your Privacy Choices” or “Do Not Sell or Share My Information” link available at the footer of our Site. Please note that you will need to opt out separately on each device you use to access the Services.

7. Modifying or Deleting Your Personal Information and Account Closure

You may update certain personal details by logging into your account and accessing your account settings. Should you wish to remove information you have posted on the Site, such as content in profiles or job postings, you can do so by editing or deleting those items in the “My Profile & Settings” or “My Jobs” sections of your account.

If you no longer wish to utilize our Services, you may close your account directly through your account settings. Upon account closure, we will remove your name and other identifiable information from our publicly accessible database. After closing your account, we are under no obligation to retain your information and may delete any or all account-related data, without liability. However, we may retain certain information if we deem it necessary to prevent fraud, potential abuse, or for legitimate business purposes, such as aggregated data analysis, account recovery, record auditing, enforcement of contractual rights, or as required by law.

Please be aware that information you have shared with other users, such as emails sent or contributions to Findmeacaregiver.com groups, may remain visible even after your account is closed. Additionally, other users may retain copies of information you shared with them. Findmeacaregiver.com disclaims any liability for the retention or deletion of information, as permitted under this Privacy Policy, and has no responsibility regarding the timing of search engines updating their indexes or cached information, which may still include content previously removed from the Site.

8. Collection of Information from Children

Findmeacaregiver.com’s Services are not intended for use by individuals under the age of 18. If we become aware that we have collected personal information from children under the age of 18, we will take reasonable steps to delete such information promptly, in compliance with applicable legal obligations.

9. Data Protection and Retention

Data Protection Measures
We employ a range of administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, or destruction. The specific safeguards we use vary based on the sensitivity of the information collected and the current state of available technology. While we take reasonable precautions to prevent unauthorized disclosures of information, we cannot guarantee that the information we collect will never be disclosed in a manner inconsistent with this Privacy Policy.

Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Typically, we will retain your personal data for as long as one or more of the following conditions apply:

• The information is necessary for the management of our business operations, including your relationship with us, or for any other purposes disclosed to you at the time of collection.
• The information is required for purposes that align with the original purpose for which it was collected.
• The information is necessary to protect or defend our rights or property, including when it may be needed for legal proceedings or other legal processes.
• We are legally or regulatory obligated to retain the information.
• We are otherwise permitted by applicable law to retain the information.

For more details about our personal information retention practices, you may contact us using the contact details provided at the end of this Privacy Policy.

10. Third-Party Website Links
    The Site and Services may include hyperlinks to external websites and third-party services. However, we disclaim any responsibility for the privacy practices of such third-party websites or services, nor do we assume any liability for the information or content they may present. This Privacy Policy exclusively governs the information we collect through our Site and Services. When you click on a link to a third-party site or service, the terms of this Privacy Policy no longer apply. Instead, the privacy practices and policies of the third-party site or service will take effect.
11. Modifications to Our Privacy Policy
    Findmeacaregiver.com reserves the right, at its sole discretion, to modify or amend this Privacy Policy and the associated Terms of Use at any time. Should we make material changes to this Privacy Policy, we will notify you of such changes and provide you with the opportunity to exercise choice regarding their application, as required by applicable law. Material changes will become effective thirty (10) days after notification. Non-material modifications or clarifications will be effective immediately upon the posting of the updated Privacy Policy on the Site. We encourage you to periodically review the Privacy Policy at www.findmeacaregiver.com/about/privacy-policy for the latest updates. Your continued use of the Site or Services following the effective date of any changes will constitute your acceptance of those changes.
12. Miscellaneous Privacy Information
    We are offering additional transparency regarding the personal information we collect, disclose, and your rights as an affected US citizen.

Personal Information We Collect, Use, and Disclose
As outlined in this Privacy Policy, we collect personal information directly from users, as well as from vendors, clients, and through tracking technologies such as cookies. The categories of personal information we gather may vary depending on how you interact with our Site and Services. Over the past year, and moving forward, we may continue to collect the following categories of personal information:

• Identifiers and Non-Public Information: may include, but is not limited to, your name, address, email address, phone number, driver’s license, and IP address. This information is used to provide services requested, respond to inquiries, manage accounts, conduct business operations, prevent fraud, and ensure compliance with safety regulations. We may also disclose this information within our corporate family, to vendors, and third-party partners for purposes such as securing the integrity of our systems and services, conducting internal research, and improving our services.
• Characteristics of Protected Classifications: These may include information regarding your gender, gender identity, medical conditions, and background check results. We use this information to fulfill service requests, respond to inquiries, and ensure compliance with applicable laws. This data may be disclosed within our corporate group and to third-party partners for safety, security, and operational purposes, including preventing fraud and ensuring compliance with our terms and policies.

Commercial Information
This category includes, but is not limited to, transaction records, purchasing habits, financial details (e.g., payment method, billing address), and information about services you have purchased, obtained, or considered. We may use this data to fulfill the services you request, enhance and improve the functionality of our Site and Services, address inquiries, manage your account, better understand your preferences, customize your user experience, prevent fraud, and ensure compliance with applicable regulations. We may share your commercial information within our corporate group and with our service providers and business partners to secure the integrity and performance of our Site and Services, provide the services you have requested, conduct essential business functions such as internal research and development, and prevent unauthorized activities or violations of our policies. Additionally, we may use this information for short-term, transient purposes, where necessary.

Internet and Other Electronic Network Activity
This includes information such as browsing history, search queries, and your interactions with our Site. We may use this data to provide the requested services, such as facilitating access to various Site features, supporting the development and enhancement of our Site and Services, managing your account, and ensuring security against fraudulent or unauthorized activities. This information may be shared within our corporate group and with our vendors or business partners for purposes such as maintaining system security and integrity, supporting internal research and development, verifying or improving the quality and safety of our systems, identifying and resolving technical issues, and detecting and preventing unlawful actions or policy violations. Additionally, this data may be used for short-term operational purposes as needed.

Geolocation Information
Geolocation data includes both approximate location information and, if enabled by you, the precise GPS location of your device. We may use geolocation information to deliver services such as recommending local Care Providers, personalizing your experience, preventing fraud, and ensuring compliance with safety measures. This data may be disclosed within our corporate group and to our third-party vendors and partners to maintain the security and functionality of our Site and Services, provide requested services, and facilitate business operations, including error detection and correction, and improving service quality. Additionally, this information may be used to detect and prevent unauthorized activities or breaches of our policies and may be employed for short-term, transient purposes as required.

Audio, Visual, or Similar Information
This category includes, for example, audio recordings from customer service calls or images you upload to your profile or job postings. We may use such data to provide requested services, respond to inquiries, manage your account, support the development of our Site and Services, and protect against fraudulent or unauthorized activities. We may share this data within our corporate group and with our vendors or business partners to secure the integrity of our Site and Services, fulfill requested services, and for general business operations, such as conducting research, improving service quality, and identifying and correcting technical issues. This information may also be used to detect and prevent illegal activities or policy violations, as well as for short-term, operational purposes.

Professional or Employment-Related Information
This category includes details such as Care Provider references, employment history, and professional certifications. We may use this information to provide the services you have requested, such as matching Care Providers with Care Seekers, responding to inquiries, creating and managing your Care Provider profile and account, and supporting our day-to-day business operations. This data may be shared within our corporate group and with third-party service providers and business partners to secure the Site and Services, provide requested services, conduct business operations, and verify or enhance the quality and safety of our systems. We may also use this data to detect and prevent unauthorized activities or policy violations.

Inferences Derived from Collected Information
We may generate inferences based on the information we collect about you, including but not limited to data reflecting your inferred preferences, behaviors, and interests. These inferences may be utilized to deliver the services you have requested, such as matching Care Providers with Care Seekers or customizing content and information to enhance your experience. Additionally, inferences may be used for day-to-day business operations, to protect against fraud or unauthorized transactions, and for ensuring safety and compliance. Inferences may be disclosed within our corporate group and to our service providers and business partners as necessary to maintain the security and integrity of our Site and Services, to deliver requested services, to facilitate business operations (including research and development), to improve, upgrade, or enhance our systems, and to detect and prevent illegal or malicious activities, or violations of our policies or terms.

Sensitive Personal Information
This category includes, but is not limited to, account login credentials, precise geolocation data, communications between Care Providers and Care Seekers, and health-related information. When we collect sensitive personal information, we will only use or disclose it in accordance with the relevant laws and its applicable regulations, and solely for purposes related to our legitimate business operations. Specifically, we may use or disclose sensitive personal information when it is reasonably necessary to: (1) fulfill the services you have requested or expect us to provide; (2) protect the physical safety of you or others; (3) support our day-to-day business operations, including servicing your account and providing customer service; (4) prevent fraud or unauthorized transactions; (5) perform activities necessary to maintain the quality or safety of our systems, Site, and Services, or to improve or upgrade them; or (6) detect and prevent illegal or malicious actions, as well as violations of our policies or terms.

Legal and Compliance Uses of Personal Information
In addition to the uses and disclosures described above, we may use or disclose any personal information we collect or maintain as necessary to comply with applicable legal obligations, including responding to law enforcement requests, court orders, governmental regulations, or other legal processes. This may include cooperation with legal authorities or compliance with official requests.

Professional Advisors and Legal Assistance
We may share personal information with our professional advisors, including accountants, auditors, consultants, and legal counsel, when such disclosure is reasonably necessary for them to provide their services to us and to offer appropriate advice.

Business Transactions and Transfers
In the event of a business transaction, including but not limited to a sale, merger, acquisition, or transfer of all or part of our assets or business, any personal information we collect and maintain may be transferred as part of the transaction. This may also apply during the negotiation or evaluation process related to such transactions.

Retention of Personal Information
For comprehensive details regarding our retention practices, please refer to the “How We Protect Information and Information Retention” section provided above.

California Privacy Rights
Residents of California may exercise certain rights regarding their personal information as outlined in the “Your Rights and Choices” section above.

If we offer any financial incentives in exchange for your personal information, we will provide you with all relevant details about such incentives.

Right to Opt Out of “Sale” or “Sharing” of Personal Information
Under the California Consumer Privacy Act (CCPA), we are required to inform you about specific disclosures of personal information where we receive valuable consideration. California law treats these disclosures as “sales,” regardless of whether monetary exchange occurs. Additionally, the CCPA mandates that we describe how we “share” personal information, which includes disclosures for purposes of cross-context behavioral advertising (also known as targeted advertising). These activities are detailed further in the Privacy Policy above.

To opt out of our use of personal information through cookies or similar technologies for purposes considered as “sales” or “sharing,” you may use the “Your Privacy Choices” or “Do Not Sell or Share My Information” link located in the footer of our Site. If you have a browser-based opt-out signal activated, we will honor this preference in compliance with applicable law.

We do not knowingly sell the personal information of individuals under the age of 16.

Do Not Track Notice
Certain browsers may offer a “Do Not Track” feature that allows you to request that a website operator refrain from tracking your activity across websites. We utilize tracking for purposes such as optimizing and personalizing our Services, detecting and addressing fraud, and ensuring the security of our registered users and Site visitors. Although we do not currently respond to Do Not Track requests, we commit to using your information in accordance with this Privacy Policy and in a manner that respects your privacy. Please note that “Do Not Track” is distinct from the “Global Privacy Control” signal, which we do honor.

Shine the Light
Under California law, residents are entitled to request certain information, once per year, regarding our disclosure of “personal information” (as defined under applicable California law) to third parties for those third parties’ direct marketing purposes.

13. Contact Us
    To exercise your privacy rights or for any inquiries regarding this Privacy Policy or our practices, please complete the provided webform.

Alternatively, you may contact us via email at support@findmeacaregiver.com or at:

Findmeacaregiver.com
Attn: Legal Department
77 Main St N
Suite 100
Southbury, CT 06488

support@findmeacaregiver.com